Highlighting the recent report of users and admins being unable to delete images, and how Trust & Safety tooling is currently lacking.

  • @sudneo@lemmy.world
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    629 months ago

    The fact that Lemmy’s core team is taking a fairly laissez faire position on moderation, user safety, and tooling is problematic, and could be a serious blocker for communities currently hosted on Lemmy.

    At this point, most of the solutions the ecosystem has relied on have been third-party tools, such as db0’s fantastic Fediseer and Fedi-Safety initiatives. While I’m sure many people are glad these tools exist, the fact that instances have to rely on third-party solutions is downright baffling.

    Honestly, what? Why would be baffling to have third party tools in this ecosystem? It would be baffling if that was the case for Facebook. Also the devs did work on some moderation features, but they probably have tons of other stuff to work on, all for an amount of money which is a low salary for one developer.

    • Sean TilleyOP
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      9 months ago

      That’s not the argument being made. What’s baffling is to pretty much only rely on the efforts of third party devs to fill in the missing gaps. It’s a profoundly bad strategy.

      It’s like with Bethesda releases a shitty half-finished game, and leans on the modding community to actually put in half the things that would actually make it in any way fun to play. Except Bethesda actually makes money, and the community works for peanuts. Here, Lemmy makes some money, but a huge chunk of the user community shoulders the cost out of pocket. A big chunk of the Fediverse is actually unpaid labor that brings in negative dollars month over month.

      The devs have a vested interest in ensuring their project continues to grow, they continue to get funded for their work, and features on their own roadmap get planned and developed. They can’t do that if the tooling is too brittle, shitty, or threadbare to actually handle the deeply fucking intense problem of managing and maintaining a server and community on the open Internet, where literally anything and everything goes. Factor in a myriad of local jurisdictions and laws about data and content, and a lot of these things end up becoming severe liabilities.

      Look at it this way: with federation, a handful of volunteers themselves are doing labor for free, for the devs, by propping up their platform, client ecosystem, and reputation in the space. If this gets bad enough, people will literally say “fuck it” and walk away.

      • @sudneo@lemmy.world
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        9 months ago

        That’s not the argument being made. What’s baffling is to pretty much only rely on the efforts of third party devs to fill in the missing gaps. It’s a profoundly bad strategy.

        I literally quoted the article:

        At this point, most of the solutions the ecosystem

        I mean, there are some moderation features in Lemmy, for sure with gaps, but there are many gaps on other aspects as well, and if people can’t run the instances due to other technical issues, there is also nothing to moderate, so obviously prioritization is complex when resources available (dev) are so limited.

        That said, I really don’t see the problem of third parties. We rely on third parties for one of the most fundamental features, which is community discovery (lemmyverse.net), for example. What’s the problem with that? I think that’s literally one of the benefits of making an open platform, where other people can build other tools in the ecosystem. We are not purchasing a service, we are not talking about an organization who has a substantial revenue and tons of people and can’t deal with basic functionalities. We are talking about a project with a team that is smaller than the team that in Facebook deals with which colors to make buttons, and it’s “paid” 1/20th of that. So I still don’t understand, what is “baffling”? Because from where I stand, all things considered, it’s totally normal that a project with these resources and that gained popularity less than a year ago has still tons of gaps and a long roadmap, and that tools in the ecosystem address some of these gaps.

        It’s like with Bethesda releases a shitty half-finished game

        No it’s not. Bethesda is company that sells you a proprietary product while having a revenue in the order of hundreds of millions. The relationship between Bethesda customers and Lemmy users has absolutely nothing in common.

        Here, Lemmy makes some money

        Lemmy makes no money. Considered the opportunity cost, Lemmy loses money. A single dev with a full time job can easily double the amount that Lemmy devS earn. Not to talk about the fact that the money they make are donations, without a contract bounding them to anything and also not granting them anything (tomorrow everyone could cancel donations and the income would disappear).

        They can’t do that if the tooling is too brittle, shitty, or threadbare to actually handle the deeply fucking intense problem of managing and maintaining a server and community on the open Internet, where literally anything and everything goes. Factor in a myriad of local jurisdictions and laws about data and content, and a lot of these things end up becoming severe liabilities.

        Sure, but again, if those were the only problems and the devs would be sipping cocktails in Hawaii splurging on those 4k/month, I would agree with you. If they think priorities are elsewhere, or are also elsewhere, they might have their reasons. In fact, in the article there is a complaint about them answering in a “hostile” manner, but I also understand that the issue in question is probably the 100th issue in a week/month in which other people tell them what they should do. This is a regular problem in OSS (See https://mastodon.uno/@bagder@mastodon.social - the maintainer of curl - for plenty of examples). After they understood better what’s the problem, their stance changed as well, which is also reasonable.

        Look at it this way: with federation, a handful of volunteers themselves are doing labor for free, for the devs, by propping up their platform, client ecosystem, and reputation in the space. If this gets bad enough, people will literally say “fuck it” and walk away.

        I don’t look at it in this way at all. I think the devs made it extremely clear (even given the political stance of both) that despite the happiness of seeing their project flourish, they have no interest in growth as an end. In fact, I would say that nobody is doing work for the devs. But I see that we have a fundamentally different perception on the dynamics in Lemmy, so I see no reconciliation between our opinions.

        • @VirtualOdour@sh.itjust.works
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          09 months ago

          Yeah it’s open source, 3rd party tools existing is kinda the point really. If these people care so much then they should be working on making tools to address the issue, or funding someone to do so.