Figured I would hopefully save others from the annoyances I’ve had with their service. I experienced daily high packet loss to both my VPS and their website, including the control panel (greater than 50%, typically). The control panel was broken and couldn’t tell me the status of my VPS. When I asked for a root cause and fix for the packet loss issue the “senior admin” response to both of these issues is “It’s intermittent and under control”. It’s still happening daily, so not really under control. They never even addressed the control panel issue.
I decided it was best to just give up on it, and requested a refund a few days ago after experiencing the same issue every day for 3 days after my purchase. I’m still waiting for a response to that request, 4 days later.
Avoid Virpus like the plague.
Heh, you’re not kidding. Their website barely actually loads, and I gave up trying to see who they were using as a datacenter because each page load was taking north of 60 seconds, so uh, that tells me everything I could possibly need to know about their service.